Shipping Policy

Adaptive Comfort Clothing, operated by Just Is Holdings Inc., ships across North America. We aim to deliver your order safely, reliably, and on time.

Shipping Locations

We currently ship within Canada and the United States. If your location is not listed, please contact us at info@adaptivecomfortclothing.com.

Processing Time

Orders are processed within 1–3 business days after receiving your order confirmation email.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Estimated Delivery Times

• Canada: 3–10 business days
• United States: 5–14 business days

Delivery times may vary depending on your location and carrier delays.

Shipping Rates

• Free Shipping (Canada): Orders over $200
• Free Shipping (USA): Orders over $350
• Flat Rate (Canada): $17
• Flat Rate (USA): $25

Shipping Carriers

We ship using trusted carriers including Purolator, UPS, Canada Post, and DHL to ensure reliable delivery.

Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package.

Customs & Duties

For U.S. orders, customers are responsible for any customs or import duties that may apply. Adaptive Comfort Clothing is not responsible for these charges.

Returns & Exchanges

If you need to return or exchange an item, please refer to our Refund Policy for full instructions.